Last updated: [14/08/2024]
1. Introduction
Lebanon Rental values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, contact us, or make a booking.
By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following information:
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Contact details: name, phone number, email address.
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Booking details: travel dates, number of guests, property preferences.
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Payment details: only when payment is made through Lebanon Rental (we do not store card information; all transactions are processed through secure payment providers).
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Communication history: messages, emails, and calls related to your booking.
3. How We Use Your Information
We use your information to:
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Process and confirm bookings.
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Communicate with you about your reservation.
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Coordinate with property owners to provide the services you requested.
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Respond to inquiries and provide customer support.
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Improve our services and website.
4. Sharing Your Information
We only share your information with:
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Property owners: to confirm and manage your booking.
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Payment processors: when handling online payments.
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Service providers: who help operate our business (e.g., IT support, hosting).
We do not sell or rent your personal data to third parties.
5. Data Retention
We keep your personal information for as long as needed to provide our services, comply with legal obligations, or resolve disputes.
6. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
7. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to inaccurate data.
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Request deletion of your data, where legally possible.
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Withdraw consent for certain uses of your data.
8. Cookies & Tracking
Our website may use cookies to improve user experience and analyze website traffic. You can adjust your browser settings to block or delete cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
10. Contact Us
If you have any questions or requests about this Privacy Policy, please contact us at:
📧 support@lebanon-rental.com
📞 +96178813438